Terms and Conditions

Last updated: 15/01/2025

Welcome to Zoom Pocket Friendly. These Terms and Conditions (“Terms”) govern your use of our website zoomindia.in and the purchase of products from us. By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Zoom Pocket Friendly is an online retail platform that sells women’s clothing and fashion-related products through zoomindia.in

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old, or
• You are accessing the Website under the supervision of a parent or legal guardian

3. Products & Pricing

• All products listed are subject to availability.
• Prices are displayed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.
• We reserve the right to modify prices, product descriptions, or availability at any time without prior notice.
• Product images are for representation purposes only; slight variations in color or design may occur.

4. Orders & Acceptance

• Placing an order on our website constitutes an offer to purchase.
• We reserve the right to accept or cancel any order due to stock unavailability, pricing errors, or other reasons.
• Order confirmation does not guarantee shipment until the order is dispatched.

5. Payment

• Payments are processed through secure third-party payment gateways.
• We do not store your card, UPI, or banking details.
• In case of payment failure, the order will not be confirmed.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and logistics partners.
• We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
• Shipping charges, if applicable, will be displayed during checkout.

7. Returns, Exchanges & Refunds

• Returns and exchanges are subject to our Return & Refund Policy available on the Website.
• Products must be unused, unwashed, and in original condition with tags intact.
• Refunds, if approved, will be processed to the original payment method within the specified timeframe.

8. User Responsibilities

You agree:

• To provide accurate and complete information during checkout
• Not to misuse the Website or engage in fraudulent activities
• Not to upload or transmit harmful content, malware, or abusive material

9. Intellectual Property

All content on this Website, including logos, images, text, designs, and graphics, is the property of Zoom Pocket Friendly and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Zoom Pocket Friendly shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss arising from misuse of the Website
• Delays or failures beyond our reasonable control

Our maximum liability, if any, shall be limited to the value of the product purchased.

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

12. Termination

We reserve the right to suspend or terminate access to the Website without prior notice if these Terms are violated.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, and courts in India shall have exclusive jurisdiction.

14. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective once posted on this page.

15. Contact Information

For any questions regarding these Terms, please contact us:

Zoom Pocket Friendly
Email: zoomindia224@gmail.com
Phone: 8138866765 / 9037748795